“Second of all, you referred to as my worker a b—-, utterly uncalled for and inappropriate,” an American Airways worker tells the lady in a video that has been seen four million instances. “We don’t tolerate that crap with us in any respect.”
“You could find one other provider to fly,” he continued. “I’d recommend Spirit.”
The incident unfolded on the Dallas/Fort Price Worldwide Airport on Sunday after witnesses say a flight attendant questioned the lady over her face masks having holes.
The lady responded to the flight attendant by calling her a “b—-” and was subsequently escorted from the airplane, based on the gate agent within the video.
She requested to be readmitted to the airplane, however was denied. The lady additionally allegedly refused to put on her masks at one level, based on the American Airways worker.
American Airways didn’t instantly reply to Fox Information’s request for remark, however stated in one other assertion: “We count on our prospects to adjust to our insurance policies and deal with everybody with respect once they select to journey with us, and we take motion when that isn’t the case.”
The American Airways agent within the video has been wildly praised for his calm demeanor in the course of the alternate.
The incident follows a string of different occurrences the place folks have been booted from flights over masks, together with some incidents the place younger kids and their households have been kicked off flights over masks carrying.
The incidents this yr come after President Joe Biden took govt motion throughout his first week in workplace and mandated face masks be worn in airports and on flights.